Consumer Tips

Couple freed from Santander 'mortgage prison'

Couple freed from Santander ‘mortgage prison’

Our buyer specialist will get Santander to decrease the home loan rate for a couple who felt trapped paying more than they could afford

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Barclays overhauls overdraft costs

Barclays overhauls overdraft costs

Barclays is writing to five million consumers explaining its new overdraft costs which apply from June

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Clydesdale and Yorkshire banking institutions to shut branches

Clydesdale and Yorkshire banking institutions to shut branches

The two brands, owned by Nationwide Australia Bank, are to shut 28 branches and invest £45m in improving providers   Photograph: PA Clydesdale and Yorkshire Banks will shut 28 branches above the up coming 9 months as they reshape their solutions. The banks will invest £25m in strengthening the remaining…

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Equitable Daily life: compensation boost of £3,500 for reader

Equitable Daily life: compensation boost of £3,500 for reader

Our buyer expert’s intervention led to 1 Equitable Lifestyle policyholder obtaining £3,500, right after their compensation was initially calculated incorrectly   Photo: PA Archive/PA Images This is about compensation with regards to Equitable Life. There is a discrepancy among the compensation my wife and I have been paid in respect…

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Santander piles on the stress over late shop card payment

Santander piles on the stress over late shop card payment

Our consumer professional assists a reader hassled by Santander over a late payment on a store card   I seek out your assist in dealing with troubles which have arisen with Santander Cards United kingdom which acts on behalf of a department store I shop at, and which has brought…

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Allianz alterations its thoughts above rejected insurance coverage claim

Allianz alterations its thoughts above rejected insurance coverage claim

Our buyer skilled will get Allianz Insurer to pay out out £1,470 more than a damaged roof declare it initially rejected   Photograph: Chris Ison/PA My wife and I personal a small hotel which is leased to a third celebration on a full repairing and insurance coverage basis, other than…

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Savings tricks: how to get low-cost train tickets

Savings tricks: how to get low-cost train tickets

Right after hunting at railcard bargains final week, we investigate a lot more ways to conserve money on your train travel, which includes ‘ticket splitting’ which could minimize much more than 10pc off your rail fare   Photograph: GETTY Pictures Following the launch of the “Two Together” railcard final week…

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Received a dispute with the taxman? Attempt the one day quick fix

Received a dispute with the taxman? Attempt the one day quick fix

HM Income &amp Customs (HMRC) has quietly rolled out a quick-tracking some individuals to settle tax rows   Photo: Alamy Taxpayers locked in dispute with HM Income &amp Customs can now settle their affairs using a 1-day “quick fix”. The taxman is quick-tracking aggrieved members of the public by way…

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Pricey errors to steer clear of on a final-minute Isa

Pricey errors to steer clear of on a final-minute Isa

Our investigation displays crucial mistakes are repeatedly created by traders ahead of the April five Isa deadline

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Mobile organizations 'hanging consumers out to dry' on bill errors

Mobile organizations ‘hanging consumers out to dry’ on bill errors

Some clients have been hit with “surprising” telephone expenses, as Citizens Tips reports surge in complaints   Photograph: Guzelian Mobile mobile phone companies are “hanging their clients out to dry” with sudden higher bills and billing mistakes, a charity explained. Citizens Suggestions stated desperate consumers reported 28,000 difficulties with mobile…

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