Consumer Tips

Santander rectifies error over missing curiosity payment

Santander rectifies error over missing curiosity payment

Our client skilled aids a reader get the £700 they had been owed from their Santander cost savings bond   Photograph: Roy Lawe / Alamy My two-yr bond with Santander matured and £10,000 was invested in a new, one particular-yr bond the subsequent day. However, the £731.84 curiosity which had…

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Halifax returns 'missing' £400 soon after transfer error

Halifax returns ‘missing’ £400 soon after transfer error

A single reader mistakenly sent £400 to the incorrect bank account, and Halifax delayed returning the cash   Photograph: Finnbarr Webster / Alamy Three weeks in the past I transferred £400 by BACS in error from my account with a single financial institution to an outdated and closed account of…

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New bank code on reclaiming wrong payments

New bank code on reclaiming wrong payments

Men and women who send money to the wrong bank account will get much more support receiving it back as companies introduce new rules following month   Photo: Alamy Folks who accidentally send funds to the incorrect account are to get far more help to claw their payments back under…

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Sainsbury's also inflexible over car loan

Sainsbury’s also inflexible over car loan

David Whitmore utilized for a loan from Sainsbury’s Financial institution following seeing its headline charge, but was unexpectedly turned down. Our client specialist finds out why

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Phoenix prolongs insurance coverage policy payout

Phoenix prolongs insurance coverage policy payout

Our customer specialist aids a annoyed reader receive the funds he is owed from a matured insurance policy

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Very best Easter weekend DIY bargains

Very best Easter weekend DIY bargains

DIY chains and backyard centres are braced for record company: right here are some of the best-buys   Photograph: Alamy Sunny weather, a rapidly recovering housing industry and the Easter weekend can only mean a single thing: a frenzy of DIY and gardening – and all the shopping that goes…

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Travel funds goes 30pc additional as pound rockets

Travel funds goes 30pc additional as pound rockets

The pound is up towards most significant currencies and as significantly as 30pc against the Turkish lira, or SA rand   Photo: AP The pound has shot up in worth against currencies in the vast vast majority of holidaymakers’ favourite locations, with some countries – this kind of as Turkey…

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Get-to-allow rental returns fall in nine areas out of 10

Get-to-allow rental returns fall in nine areas out of 10

Yields are down as rents fall behind the rise in property rates   Photograph: ANDREW HASSON Private landlords are encountering a decline in rental returns across most of the nation, most recent information shows. Estate agent Chesterton Humberts calculates that yields have fallen in 9 out of ten of the…

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Very first Utility launches most affordable vitality tariff on the market place

Very first Utility launches most affordable vitality tariff on the market place

After OVO Energy’s £998 tariff launched final week, Very first Utility has responded with an energy program costing £4 less

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'My dividend cheques went missing'

‘My dividend cheques went missing’

A single reader arranged for his dividend payments to be sent by cheque to his bank, but right after it closed down, the cheques went missing   Photograph: ALAMY I had, some many years ago, organized for dividends on shares I very own to be sent by the share registrar,…

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