How to make contact with The Telegraph’s buyer specialist Jessica Gorst-Williams

Our buyer champion has won back hundreds of thousands of pounds for our readers more than the years. We clarify how to speak to her if you have a problem


More than the many years AgenciesMoney’s buyer champion Jessica Gorst-Williams has won back hundreds of thousands of pounds for readers who wrote in with complaints about their therapy by banking institutions, insurers and other fiscal services companies.

Some of her best results had been in 2008, when she won over £1.3m in compensation for our readers, and in 2012, she won £450,000 back for those who had written in asking for support.

The figures consist of money raised, retrieved, located or written off when banking institutions and other companies had previously been demanding it.

In 2010 Jessica won £65,000 for a reader who was struggling to extract cash from their cost savings account – a single of the highest paybacks won for a single individual.

Under, we describe how to make contact with her if you have a issue you need to have assist resolving. If you have a easy money suggestions question rather than a client complaint, e-mail our ‘Ask an Expert’ panel at .

How to get in touch with Jessica Gorst-Williams

Because of the volume of mail received, it is not feasible to react to each letter and correspondence can’t be entered into. Please do not send unique documents or stamped and addressed envelopes. Duty, legal or otherwise, for solutions provided are not able to be accepted. Situations currently with an ombudsman, going by way of a court of law or sent to other columns will not be regarded.

In addition, Jessica can’t consider up concerns when the author is a third party, other than in excellent circumstances, and are not able to reply to emails . A full postal handle, a signature and daytime telephone amount are needed. Please address letters to: Jessica, Your Money, The Every day Telegraph, 111 Buckingham Palace Road, London SW1W 0DT.

Keep up with the most recent from Jessica Gorst-Williams here