Consumer Tips

Tesco Clubcard: are your factors risk-free?

Tesco Clubcard: are your factors risk-free?

Queries remain a 12 months after a police investigation began. Tracy Farrington had £132-worth of factors stolen

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Pension delay left me shut to 'penniless and starving'

Pension delay left me shut to ‘penniless and starving’

A botched bank switch from Lloyds TSB to Halifax led to one reader not acquiring their state pension cash flow   Photograph: Alamy I switched my Lloyds TSB bank account to the Halifax but my weekly state pension has not been transferred. The Halifax switching support assures me they have…

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BT bill bungle leaves reader £200 out of pocket

BT bill bungle leaves reader £200 out of pocket

Our client specialist aids a annoyed reader get cash back from BT right after concerns with their deceased father’s telephone bill   Photograph: Alamy Regrettably my father passed away nearly two months in the past soon after getting in care for many months just before. Regardless of many phone calls…

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A lot more Sky cancellation complaints flood in

A lot more Sky cancellation complaints flood in

The Agencieshas been swamped with letters from readers complaining that Sky will not let them near their accounts. Our consumer skilled investigates a couple of cases   Photograph: PA I am writing to request for your help concerning my dispute with Sky Tv, which has now been passed to a…

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Insurer fails to spend up in excess of collapsed walls

Insurer fails to spend up in excess of collapsed walls

Our customer champion wins £1,400 for a reader right after their insurer Legal and General refused to shell out up in excess of a claim for collapsed walls   A area of my listed chalk wall collapsed final winter due to all the hefty rain and frosts and large winds….

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Church's Present Assist declare of £18,000 goes 'missing'

Church’s Present Assist declare of £18,000 goes ‘missing’

One particular reader, and his church, were left without £18,000 in Gift Help following HMRC ‘mislaid’ their declare   Photograph: ALAMY I am writing with regards to a Gift Support claim that our church manufactured with HMRC in 2010. The declare was submitted in December 2010 by our former Gift…

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Screwfix.com price glitch minimizes all objects to £34.99

Screwfix.com price glitch minimizes all objects to £34.99

Consumers bought thousands of lbs well worth of goods for a fraction of their retail value. One purchased a sit-on mower well worth £1,599.99 for just £34.99

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How to save hundreds on eye tests, glasses and contact lenses

How to save hundreds on eye tests, glasses and contact lenses

With just a tiny hard work, you can organise a free eye check, get half-price glasses and save a fortune on bulk bought make contact with lenses Eye exams, glasses and contact lenses are unavoidable expenses – but savvy purchasing can minimize the bill. And, as prices fall, much more…

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Why it is important to get factors in creating

Why it is important to get factors in creating

A lack of a signature or written evidence has brought on significant troubles for a few of our readers. Here are some scenarios when printed or written evidence could make a difference   Photograph: Alamy Evidence of posting For anything at all going in the post, from critical correspondence, to…

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Sainsbury's launches four-yr fixed price tag energy deal

Sainsbury’s launches four-yr fixed price tag energy deal

Sainsbury’s Vitality has launched the longest fixed tariff on the marketplace, promising not to raise prices until 2018

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