Compensation for mis-offered Pru pension finally arrives
Our buyer helps a single reader get the compensation she is owed for getting mis-sold a pension by Prudential in the Eighties 
Photo: Reuters
I was mis-offered a pension by the Pru in the Eighties. It was reinstated back into the NHS Pension Scheme after proving my case.
There was a period in years that contributions paid could not go back in the NHS Pension Scheme, but the Pru stated in writing that they would pay the equivalent to the NHS Scheme on my retirement (i.e. at 65 years of age).
I retired some 18 months in the past and to date have acquired no confirmation from the Prudential or the NHS Pension Scheme that this has been undertaken.
LP, South Yorkshire
I contacted Prudential and it explained that it had had to make contact with the NHS scheme to obtain confirmation of the pension revenue you are getting, in order to set up how considerably additional pension annuity income it necessary to pay you.
It says it had problems getting this info but it also admits to causing some of the delay itself. In respect of this Prudential has manufactured an ex gratia payment of £150. It understands why, out of frustration, you approached me.
Relating to the annuity, a net payment has been made of £5,470, comprising £3,516 for the tax-free of charge funds sum and £1,954 for payment arrears over the long time it has taken to resolve.
Also a tiny additional sum for interest has now been paid. Your typical regular monthly payments of £108.54 will enhance every 12 months as they would in the NHS Pension Scheme.
You say this total end result is far better than the modest quantity you had been presented earlier and this is all a massive relief. You have sent £100 to a charity with regard to this matter.
The NHS Pension Scheme had the opportunity but produced no comment.